Return and Refund Policy
All orders purchased directly from our store come with a 30-day return policy. In the event that you would like to exchange or return your product, please email us at firstname.lastname@example.org with your original Order ID. We will provide you with a complimentary return label and detailed instructions on how to process the exchange or return.
Important: Items purchased from a third party cannot be exchanged or returned. Please contact the third party directly for an exchange or return.
After an order is placed we can process a cancellation if contacted within 30 minutes after the order is placed.
Damaged, Defective, or Missing Merchandise
Please report damaged, defective or missing items no later than 5 business days of delivery by emailing email@example.com. Our team will work with you on a timely refund or replacement. Please allow 2 business days for response.